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FAQs

What brands do you carry?

We carry all the popular brands of today: Simon Chang, MOBB, Carolyn Design, Joanne Martin, to name a few.

Click here to see our brands

 

How long until I receive my order?

We endeavour to process & ship your order in a timely fashion. Allow 3-5 business days for delivery. If your order is on "back order" we can give you an ETA.

 

I live in Toronto. Is there a showroom I can go to try on the garments?

Yes, we have a showroom in Toronto where you can come to. Monday to Thursday 10-3 By appointment only.

51 Ridgevale Dr.
Toronto, Ontario
M6A 1K9

Get Directions

What are the costs involved with embroidery?

If you have embroidered your company logo before, then you probably have a DIGITAL file of it & you do not have to go through the digitizing process. Just forward to us the DST file along with a PDF of your logo & we will take it from there. The only cost you will incur is for the embroidery itself.

Embroidery can run from $5.00-$10.00/garment depending upon the stitch count of the logo & the number of pieces being embroidered.

If you do not have a digital file of your logo, then digitization is $100.00. It is a one-time fee & you can re-use it for as long as you keep that logo. Any changes to your existing logo will require new digitization & a new fee.

 

What if I don't have a logo or do not want it embroidered but just want my personal name &/or title embroidered?

In this case, no digitizing fees apply. The only fee is for embroidery of name which is roughly $15.00 (it goes by character count & # of lines used.)

 

What do I do if the garment doesn't fit?

Click here to see our exchange/refund policy