All shipping is based upon availability. Standard shipping time is 2-4 weeks. Back-ordered items ship 4–6 weeks from the order date. If an item is back-ordered, we'll email you to let you know.

We, at Head To Toe Uniforms Inc., respect you, the customer. Please respect our terms. Thank you!

We want you to be happy with your uniforms. If something doesn't work out, here's how returns and exchanges work.

Refunds

• You can return items for a refund within 7 days of receiving them. Shipping time is not counted in the 7 days.

• A $10.00 restocking fee is deducted from refunds.

• After 7 days, returns are accepted for a store credit valid for 1 year instead of a refund.

• Refunds are issued to the original payment method within 5 business days of us receiving the return.

Exchanges

• Exchanges must be requested within 7 days of receiving your order (shipping time not counted).

• Exchanges are free, with no restocking fee.

Condition of items

• Items must be in their original condition: unworn, unwashed, with all tags attached.

Final sale items (no returns or exchanges)

• All orders shipped to the United States

• Custom embroidered items (logos, names or titles)

• Clearance items

Shipping costs

• Return shipping is paid by the customer. Original shipping charges are not refundable.

• We cannot accept collect (receiver-pays) shipments.

How to start a return or exchange

1. Email service@headtotoeuniforms.com with your order number and the items you're returning.

2. We'll reply with return instructions. Returns go to 3089 Bathurst St. Unit 215, Toronto ON M6A 2A4.

3. Ship the items back with a tracking number. We're not responsible for returns lost in transit.

Wrong or defective items

• If we sent the wrong item or an item is defective, we'll cover return shipping and replace it at no cost. Please contact us within 7 days of delivery.

Questions? Call 1-888-785-1884 or email service@headtotoeuniforms.com.